Below are some frequently asked questions we receive. If you don’t see an answer to your question, please contact us! We’re happy to walk through the process of purchasing a custom plaque, award or keepsake with you.
All of our plaques are custom made and competitively priced. We have many sizes and options for you to choose from. Please give us a call to request a quote.
Our normal turnaround is 1-2 weeks after approval of proofs, but we will work with you to meet virtually any deadline. Please be aware that any order needed in a week or less may be subject to rush charges and express shipping. For rush orders, please call us.
Yes, we will email or fax you a proof, usually by the next business day. If you need any changes, please reply and we will email or fax you a new proof.
We can reproduce a photograph on a plaque in either black and white or color at no extra charge, as long as it is emailed in a format that is compatible with our systems (pdf, eps, ai). If we have to use an actual photo, there is a $35.00 halftone charge. If photo cropping is needed, we can usually do it here for you at a minimal cost.
Yes, we can do color photographs, logos and lettering at no extra charge. We will need high-resolution copies of the logos and photographs emailed to us in a format that is compatible with our systems (pdf, eps).
Please place orders for plates via email or fax. We will match it to your original plaque and mail the new plate with double-sided tape. Peel and stick the new plate on top of a blank plate. Blank plates are there so you do not have to align each new plate you apply. Plates are thin (1/16” or less) and will look fine on top of blank plates.
The following quantity discounts apply to identical items with identical artwork. After the discount, add $5.00 for personalization, if applicable.
25 – 49 units: 5% Discount
50 – 99 units: 10% Discount
100 – 499 units: 20% Discount
500 units and over: Call 800.854.8404, ext. 226, for a quote.
Depending on weight, standard shipping could be US Mail or UPS Ground. We also offer Next Day or 2nd Day UPS. Upon request, we can also ship via FedEx.