Below are some frequently asked questions we receive. If you don’t see an answer to your question, please contact us! We’re happy to walk through the process of purchasing a custom plaque, award or keepsake with you.

How much do your plaques cost?
All our plaques are custom made and competitively priced. Please call 800.854.8404, ext. 226, for a quote. We have many sizes and options for you to choose from.

What is your turnaround?
Our normal turnaround is 2-3 weeks after approval of proofs, but we will work with you to meet virtually any deadline. Please be aware that any order needed in a week or less may be subject to rush charges and express shipping.

Can I see what my order will look like BEFORE I buy it?
Yes, we will email or fax you a proof, usually by the next business day. If you need any changes, please reply and we will email or fax you a new proof.

Can you reproduce a photograph on a plaque?
We can reproduce a photograph on a plaque in either black & white or color at no extra charge, as long as it is emailed in a format that is compatible with our systems (pdf, eps). If we have to use an actual photo, there is a $35.00 halftone charge. If photo cropping is needed, we can usually do it here for you.

Can you do color?
Yes, we can do color photographs, logos and lettering at no extra charge. We will need high-resolution copies of the logos and photographs emailed to us in a format that is compatible with our systems (pdf, eps).

How do I add a new plate to my existing perpetual plaque?
Please place orders for plates via email or fax. We will match it to your original plaque and mail the new plate with double-sided tape. Peel and stick the new plate on top of a blank plate. Blank plates are there so you do not have to align each new plate you apply. Plates are thin (1/16” or less) and will look fine on top of blank plates.

Do you have a discount for multiple plaques?
The following quantity discounts apply to identical items with identical artwork. After discount, add $5.00 for personalization, if applicable.
25 – 49 units: 10% Discount
50 – 99 units: 15% Discount
100 – 499 units: 20% Discount
500 units and over: Call 800.854.8404, ext. 226, for a quote

What shipping methods do you offer?
Depending on weight, standard shipping could be US Mail or UPS Ground. We also offer Next Day or 2nd Day UPS. Upon request, we can also ship via FedEx.

Do you ship internationally?
Yes, there are additional charges for international shipping.

How do I pay for my plaque?
We accept checks, cash, VISA, MasterCard, Discover and American Express.